Support Board
Date/Time: Sat, 01 Feb 2025 16:03:15 +0000
Post From: NOT SHOWING LIVE DATA ON DOM EVEN THOUGH IT SAYS I AM CONNECTED
| [2019-07-11 01:01:06] |
| Ricky Noriega - Posts: 3 |
|
Hello, This is my first day with software and I am having some trouble. I opened the DOM for the ZN and no data is showing up on the bids and offers. It says that I am connected and I am connected to the " SC DATA- all services data line. I have already tried using the website for support, but nothing seems to be working. Also, is there a way to add more columns to the DOM? I would like to see how many current bids/offers are being printed during trading. (similar to the Jigsaw DOM). Please assist. I copied my message log underneath. Thank you Software version: 1941 64-bit | 2019-07-10 20:51:31.316 Usage end date: 2019-07-25 | 2019-07-10 20:51:31.316 Enabled for: Advanced Features. | 2019-07-10 20:51:31.316 Enabled for: Advanced Features 2. | 2019-07-10 20:51:31.316 Enabled for: Sierra Chart Historical Data Service. | 2019-07-10 20:51:31.316 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-07-10 20:51:31.316 Current selected Data/Trading service: SC Data - All Services | 2019-07-10 20:51:31.316 Custom symbol settings values: enabled | 2019-07-10 20:51:31.316 Chart Update Interval: 500 | 2019-07-10 20:51:31.316 Intraday Data Storage Time Unit: 0 | 2019-07-10 20:51:31.316 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-07-10 20:51:31.316 2019-07-10 17:51:31 Local computer time | 2019-07-10 20:51:31.316 2019-07-11 00:51:31 Local computer time in UTC | 2019-07-10 20:51:31.316 2019-07-10 20:51:31 Local computer time in SC Time Zone | 2019-07-10 20:51:31.316 2019-07-11 00:27:08 Server time in UTC | 2019-07-10 20:51:31.316 Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-07-10 20:51:31.316 Program path: C:\SierraChart\ | 2019-07-10 20:51:31.316 Data Files path: C:\SierraChart\Data\ | 2019-07-10 20:51:31.316 OS Version Number: 10.0 | 2019-07-10 20:51:31.317 Locale Setting: C | 2019-07-10 20:51:31.317 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-07-10 20:51:31.317 Unsubscribed from market depth data for ZNU19 | 2019-07-10 20:52:44.711 |