Support Board
Date/Time: Thu, 06 Mar 2025 06:02:57 +0000
Post From: Trial Account - Bitmex Login Failures
| [2019-07-06 01:52:07] |
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We know exactly what is happening from this log. This is the problem: BitMEX Trading Direct | WebSocket received OpCode Close. Received status code: 0 | 2019-07-05 23:26:43.838 Try generating a new API key and secret: https://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SetupInstructions And make sure the Server setting is set correctly, either Live or Testnet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |