Support Board
Date/Time: Sat, 01 Feb 2025 12:48:54 +0000
Post From: IBRK DATA
| [2019-07-05 15:19:01] |
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Make sure you are using the Sierra Chart Historical Data Service when using Interactive Brokers. Instructions: Interactive Brokers Trading Service: Using Sierra Chart Historical Data After following through those instructions, if you still have a problem follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-05 15:19:39
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