Support Board
Date/Time: Sat, 01 Feb 2025 12:56:27 +0000
Post From: Issue with pre-market data
| [2019-07-04 00:31:44] |
| Stephan908 - Posts: 46 |
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Hey guys, I've seen a similar issue in the past with my pre-market data and usually I can do "delete & download data" and it will correct the problem. But I started noticing this recently with multiple stock symbols. I'm using ROKU as an example. I attached some screenshots. In Sierra, I see price hitting 94.44 in pre-market on 7/2/19 but I don't see that in other platforms. I checked TOS, Tradestation, Tastyworks & IB TWS. I use TOS for data and I'm not currently subscribed to Sierra for real time datafeed. But if I don't use TOS for data, delete everything and reloading my chart a day later, I still see the issue so I don't think subscribing to Sierra datafeed will help in this situation. If I delete all my data and use Interactive Brokers for data, then the chart is ok. Except for the volume issue and I never figured out how to get it to multiply by 100 automatically using custom symbol settings. Also if I use IB for data, it takes an extremely long time to load so it's not a good workaround since I look at many different stock symbols a day. Any idea what is going on and what I need to do to fix this? I'm hoping it's not a datafeed issue and perhaps it's a setting or a configuration issue on my side. Thanks for your help.
Date Time Of Last Edit: 2019-07-04 00:38:09
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 Tradestation_ROKU.png / V - Attached On 2019-07-04 00:21:03 UTC - Size: 28.68 KB - 305 views TOS_ROKU.png / V - Attached On 2019-07-04 00:21:08 UTC - Size: 24.32 KB - 313 views Sierra_ROKU.png / V - Attached On 2019-07-04 00:21:12 UTC - Size: 19.92 KB - 288 views |