Support Board
Date/Time: Sat, 01 Feb 2025 10:05:30 +0000
Post From: Failed connection
| [2019-06-30 18:00:09] |
| User750429 - Posts: 4 |
|
Reading Internal Order ID file. | 2019-06-29 00:14:19.485 Reading Trade Orders file. | 2019-06-29 00:14:19.567 Reading Trade Positions file. | 2019-06-29 00:14:19.571 Reading Account Balance file. | 2019-06-29 00:14:19.573 UDPListener (1212). Port 22904 | Listening on UDP port 22904. | 2019-06-29 00:14:19.596 Software version: 1939 64-bit | 2019-06-29 00:14:19.596 Enabled for: Advanced Features. | 2019-06-29 00:14:19.596 Enabled for: Advanced Features 2. | 2019-06-29 00:14:19.596 Enabled for: Sierra Chart Historical Data Service. | 2019-06-29 00:14:19.596 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-06-29 00:14:19.596 Current selected Data/Trading service: CQG WebAPI | 2019-06-29 00:14:19.596 Custom symbol settings values: disabled | 2019-06-29 00:14:19.596 Chart Update Interval: 10 | 2019-06-29 00:14:19.596 Intraday Data Storage Time Unit: 0 | 2019-06-29 00:14:19.596 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-06-29 00:14:19.596 2019-06-29 16:14:19 Local computer time | 2019-06-29 00:14:19.596 2019-06-29 04:14:19 Local computer time in UTC | 2019-06-29 00:14:19.596 2019-06-29 00:14:19 Local computer time in SC Time Zone | 2019-06-29 00:14:19.596 2019-06-29 04:14:16 Server time in UTC | 2019-06-29 00:14:19.596 Local computer UTC time and Server UTC time difference: 3 seconds. | 2019-06-29 00:14:19.596 Program path: C:\SierraChart\ | 2019-06-29 00:14:19.596 Data Files path: C:\SierraChart\Data\ | 2019-06-29 00:14:19.596 OS Version Number: 10.0 | 2019-06-29 00:14:19.596 Locale Setting: C | 2019-06-29 00:14:19.596 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-06-29 00:14:19.596 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-06-29 00:14:19.597 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2019-06-29 00:14:19.597 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Connecting to IP: 46.4.97.203. | 2019-06-29 00:14:19.597 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:14:19.615 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-29 00:14:19.905 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-29 00:14:19.905 Received 5 login tokens. | 2019-06-29 00:14:20.645 Symbol settings MD5 received. Request ID: 1. | 2019-06-29 00:14:20.827 Symbol settings are up-to-date for cqg. | 2019-06-29 00:14:20.827 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:14:20.900 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:14:21.073 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-06-29 00:14:21.189 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-06-29 00:14:21.189 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2019-06-29 00:14:21.365 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (4) | Closed. | 2019-06-29 00:14:21.365 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-06-29 00:14:21.590 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-06-29 00:14:21.590 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:14:23.071 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-06-29 00:14:23.355 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-06-29 00:14:23.355 CQG WebAPI | Connecting to server api.cqg.com | 2019-06-29 00:14:25.815 CQG WebSocket | Connecting to WebSocket server. | 2019-06-29 00:14:25.815 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-06-29 00:14:25.816 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2019-06-29 00:14:25.816 CQG WebSocket | Opening WebSocket. | 2019-06-29 00:14:26.020 CQG WebSocket | Sending WebSocket handshake. | 2019-06-29 00:14:26.020 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-06-29 00:14:26.815 CQG WebSocket | Server header | Connection: upgrade | 2019-06-29 00:14:26.815 CQG WebSocket | Server header | Sec-WebSocket-Accept: 4Bduma95K3E7szCHWmsWUxn3VAY= | 2019-06-29 00:14:26.815 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-06-29 00:14:26.815 CQG WebSocket | Server header | Upgrade: websocket | 2019-06-29 00:14:26.815 CQG WebSocket | Server header | | 2019-06-29 00:14:26.815 CQG WebSocket | Web socket state is now open. | 2019-06-29 00:14:26.815 CQG WebAPI | WebSocket connected. | 2019-06-29 00:14:26.816 CQG WebAPI | Sending market data logon message. | 2019-06-29 00:14:26.816 Service connection timed out. Will disconnect and retry. | 2019-06-29 00:15:25.808 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-06-29 00:15:25.808 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-29 00:15:25.808 CQG WebSocket | WebSocket closed. | 2019-06-29 00:15:25.823 CQG WebAPI | WebSocket closed. | 2019-06-29 00:15:25.823 CQG WebAPI | Disconnected. | 2019-06-29 00:15:25.824 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. | 2019-06-29 00:15:25.824 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-06-29 00:15:25.824 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2019-06-29 00:15:26.017 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:15:26.017 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2019-06-29 00:15:26.208 CQG WebSocket socket (1) | Closed. | 2019-06-29 00:15:26.208 CQG WebAPI | Connecting to server api.cqg.com | 2019-06-29 00:15:28.823 CQG WebSocket | Connecting to WebSocket server. | 2019-06-29 00:15:28.823 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-06-29 00:15:29.190 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2019-06-29 00:15:29.190 CQG WebSocket | Opening WebSocket. | 2019-06-29 00:15:29.393 CQG WebSocket | Sending WebSocket handshake. | 2019-06-29 00:15:29.393 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-06-29 00:15:30.191 CQG WebSocket | Server header | Connection: upgrade | 2019-06-29 00:15:30.191 CQG WebSocket | Server header | Sec-WebSocket-Accept: cuVZo7K1MkBROBx2row0BMH77r0= | 2019-06-29 00:15:30.191 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-06-29 00:15:30.191 CQG WebSocket | Server header | Upgrade: websocket | 2019-06-29 00:15:30.191 CQG WebSocket | Server header | | 2019-06-29 00:15:30.191 CQG WebSocket | Web socket state is now open. | 2019-06-29 00:15:30.191 CQG WebAPI | WebSocket connected. | 2019-06-29 00:15:30.191 CQG WebAPI | Sending market data logon message. | 2019-06-29 00:15:30.191 CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2019-06-29 00:15:36.356 CQG WebAPI | Disconnected. | 2019-06-29 00:15:36.380 CQG WebSocket | WebSocket closed. | 2019-06-29 00:15:36.380 CQG WebAPI | WebSocket closed. | 2019-06-29 00:15:36.380 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. | 2019-06-29 00:15:36.380 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2019-06-29 00:15:36.573 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2019-06-29 00:15:36.574 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2019-06-29 00:15:36.765 CQG WebSocket socket (1) | Closed. | 2019-06-29 00:15:36.765 |