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Date/Time: Sat, 01 Feb 2025 09:52:09 +0000



Post From: Sierra and Interactive Brokers trade/fill sync issues

[2019-06-27 15:21:26]
Sierra Chart Engineering - Posts: 104368
This limit is not on the Sierra Chart side. The limit on the Sierra Chart side is 31 days for Interactive Brokers . We could increase that but we do not see how that is going to help you. If you also look at the Trade >> Trade Service Log you will see the starting date specified when you connect to TWS.

For long-term order fill history you should use this service for futures trading:
Sierra Chart / Trading Technologies Futures Order Routing Service

Also you do not need to install Sierra Chart into a fresh directory to test. You just need to clear the Trade Activity for the particular account and reconnect to the data feed:
Trade Activity Log: Automatic Insertion of Missing Order Fills For Non-Simulated Trading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing