Support Board
Date/Time: Sat, 01 Feb 2025 05:47:00 +0000
Post From: I get this message log many times but do not know what it means
| [2019-06-24 22:20:06] |
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If you are referring to the disconnections from CQG indicated by these lines: CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2019-06-24 10:16:01.595
CQG WebSocket socket (2) | Close event error. Windows error code 10053: Eine bestehende Verbindung wurde softwaregesteuert durch den Hostcomputer abgebrochen. | 2019-06-24 10:16:01.595 * CQG WebSocket | Network socket for WebSocket has been closed by remote side. | 2019-06-24 10:16:01.592 CQG FIX Trading | WebSocket closed. | 2019-06-24 10:16:01.592 Connection to the external service has been lost. | 2019-06-24 10:16:01.592 CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-06-24 10:16:01.595 Then, refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |