Login Page - Create Account

Support Board


Date/Time: Sat, 01 Feb 2025 09:58:48 +0000



Post From: Sierra and Interactive Brokers trade/fill sync issues

[2019-06-18 14:42:22]
Sierra Chart Engineering - Posts: 104368
We did recently disable the downloading of historical order fills from TWS due to a problem with duplicate fills but we think we know what the cause of that may be and we will reenable this in the next release coming out today. This will be version 1936.

In regards to an incorrectly reported Position Quantity, most likely you are referring to the Trade Stats for Charts (Chart Stats) tab. In any case, refer to:
Trading Information Windows: Incorrectly Reported Trade Position Quantity (Incorrectly Reported Trade Position Quantity)

In particular item 6 in that section.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-18 14:48:41