Support Board
Date/Time: Sat, 01 Feb 2025 09:50:43 +0000
Post From: Sierra and Interactive Brokers trade/fill sync issues
| [2019-06-18 12:55:55] |
| User996666 - Posts: 16 |
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I use Sierra with IB. I've followed all the docs carefully and I'm an experienced customer using the latest prerelease. I've been successfully executing trades using Sierra but recently lost Internet a few times and therefore had to close out my trades in TWS or the IB mobile app. My account is flat. When I log back into Sierra, it still shows that I have an open position. I've trawled this support forum and the docs for guidance but I'm unable to resolve the issue. I believe there is a bug in Sierra's processing of the IB trade history via the API. When I use Ninjatrader to connect to my IB account, it show me as flat and displays each one of my previous trades on the chart correctly. I've tried setting my client ID to 0, I've tried clearing my trade activity log and I've tried both the latest version of Gateway and TWS. One thing to note is that my IB login has 2 accounts, perhaps I'm an edge case in this regard? It appears that, for some reason, orders/fills which did not originate from Sierra are being ignored.
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