Support Board
Date/Time: Mon, 03 Feb 2025 16:54:52 +0000
Post From: Issue with Canceling Transact Orders
| [2019-05-28 14:31:58] |
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What is described in post #7 may be unrelated to the issue. It might have a completely different cause. (Update: actually we realize it is related to the issue.) Why you didn't mentioned to adopt this temporary solution? Because initially we did not believe the issue was on the Sierra Chart side and really the problem is that we think the bridge program is not properly providing the Transact order ID in the order cancellation response .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-28 14:50:43
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