Support Board
Date/Time: Fri, 31 Jan 2025 22:56:54 +0000
Post From: Real time data and trades
| [2019-05-23 22:58:00] |
| |
|
The issue does not relate to your Sierra Chart account. That Message Log does not show that you have opened any charts. Open a chart through File >> Find Symbol and if you still have a problem provide the Message Log again. But first you really need to ask your broker to make sure your Rithmic account is authorized for the exchanges that you need. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |