Login Page - Create Account

Support Board


Date/Time: Fri, 31 Jan 2025 22:51:56 +0000



Post From: Real time data and trades

[2019-05-23 21:36:30]
Sierra Chart Engineering - Posts: 104368
It looks like you are using Rithmic for your data. Make sure you have gone through all the setup procedures found here:
Rithmic Trading Platform Service: Setup Instructions

If that does not solve the problem, then attach a copy of your Message Log to this post per these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing