Support Board
Date/Time: Sun, 24 Nov 2024 21:00:00 +0000
Post From: Can't modify bracket order for CORN
| [2013-11-27 03:06:46] |
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We have tested the ZC contract with Interactive Brokers. We did notice a problem where the Tick Size was not set correctly. This could result in a limit or stop order not being accepted by Interactive Brokers. Possibly also cause an error with modification. Follow the instructions at the bottom of the page here to get updated symbol settings: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings This most definitely will not cause any trouble though when canceling order. We hear a lot about the problem where Interactive Brokers does not provide an order status update when an order is canceled indicating the order is canceled. We did not observe any problem with this in our testing. There is not anything we can do to help with it. There is 0% chance of the Flatten function not working properly from within Sierra Chart. As long as you have a position, it will definitely send a market order to TWS. You can look at the Trade >> Trade Service Log and the Trade >> Trade Activity Log for all of the logging related to using the Flatten function and see what the problem was. So this is something that you have to look into, and take it up with Interactive Brokers and decide whether using Interactive Brokers is appropriate for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-27 03:20:12
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