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Date/Time: Fri, 31 Jan 2025 21:02:46 +0000



Post From: Apparent missing data on charts

[2019-05-22 17:30:08]
Sierra Chart Engineering - Posts: 104368
What settings are you referring to?

In regards to missing chart data, refer to the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

In regards to the Market Depth Historical Graph, really we cannot answer this. We can look in the data file to see what is there, if you provide that file, but if the data is not there then it was never recorded and that is all we can say.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing