Support Board
Date/Time: Fri, 31 Jan 2025 20:10:03 +0000
Post From: Chart Issues
| [2019-05-22 16:43:36] |
| User37799 - Posts: 6 |
|
Dear Sierra Chart, I noticed that my time stamp was off by 5 seconds this morning. So when the clock on the chart and header said 7:00am, the 1min bar continued for another 5 seconds before it ended. This affected a trade. So I looked at the help website to figure it out and referenced 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method). When I reset my clock using "Time Stamp to Local Computer Clock" and then "re-downloaded" the data, my entire chartbook was erased as were the program specific tool bar settings and chart settings. Am I screwed? to I no have to reinvent the wheel and recreate all my charts? When I open the program, i get an error message "There has been a configuration file checksum error" Is there a way to permanently save my "Global Graphics" settings? Every time there is some catastrophic reset of the program, all of my "Global Graphics" settings are permanently erased forcing me to reconfigure the chart settings and toolbar back to how I have it originally set up. The chartbook saves, but not the settings. Also, now that I have had a catistriphic reset of the program, it will not download the history between 5/22 and 5/3???? What happened? Last question I have a time clock on my chart. But it is located to the far left of the chart, is there a way to relocate to the right side of the chart where the most current time bar and price is located? |