Support Board
Date/Time: Fri, 31 Jan 2025 16:38:51 +0000
Post From: data connection
| [2019-05-16 00:54:13] |
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This is the relevant message: CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2019-05-15 16:28:34
Refer to Item 4 here: CQG Trading Platform Service: Common Error Messages Also the symbols of the charts are not correct. To correct them, refer to: Edit Menu: Edit >> Translate Symbols To Current Service This is unrelated at this time, but we have heard from Tradeovate, that they are going to be discontinuing support for direct CQG connections for their brokerage which means you will not be able to use Sierra Chart with them at some point in the future. We will not be supporting their API. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-16 00:55:25
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