Support Board
Date/Time: Fri, 31 Jan 2025 15:54:38 +0000
Post From: Open Order on DOM not able to flatten or cancel
| [2019-05-13 20:32:11] |
| |
|
We apologize for the delay. We now realize this is with the SC order routing service. We are checking on that order. We did point out to TT, that there is a case where when they send a rejection of an order, they are not giving the proper status in some cases. We think this is the root of the problem. They are aware of the problem and will resolve. We are going to make sure this order gets cleared after 5 PM Eastern. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-13 20:32:41
|