Support Board
Date/Time: Fri, 31 Jan 2025 15:48:04 +0000
Post From: Open Order on DOM not able to flatten or cancel
| [2019-05-13 16:08:31] |
| User752471 - Posts: 14 |
|
Hello, I seem to have an internal order #30261 which shows as status open that I am unable to flatten or cancel. I spoke with AMP and they mentioned that they do not see any open orders for my account, whereas, the DOM and my Orders and Positions page both show the order as open (see attached files). I would like to have this removed so that I no longer see it on the DOM. Can you please advise where to reach out to have this request processed. Thanks https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=28358 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=28359 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=28360 |