Support Board
Date/Time: Sun, 24 Nov 2024 20:03:01 +0000
Post From: Connect failer
| [2013-11-25 20:58:24] |
| User83274 - Posts: 1 |
|
I tried today to connect through Sierra Chart to my CTS T4 account and did not succeed. I read that they made a couple of changes and that you tried to fix the problem, but I still have trouble connecting. Below you'll see the error message. My login data didn't change in the last weeks and I just did not "click" on Fix connection... can you help? regards Eric CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 | 2013-11-25 20:54:36 Resolved address fix.t4login.com to IP 69.44.110.106 | 2013-11-25 20:54:36 The network socket is connected. | 2013-11-25 20:54:36 The socket starting SSL connection. | 2013-11-25 20:54:36 SSL socket is now connected. | 2013-11-25 20:54:37 CTS FIX: Sending the Logon message. | 2013-11-25 20:54:37 CTS FIX: Received a Logout message. Text = Login failed: most likely incorrect user and password combination | 2013-11-25 20:54:37 CTS FIX: Sending a Logout message. Text = Received Logout message. | 2013-11-25 20:54:37 The SSL socket was shut down successfully. | 2013-11-25 20:54:37 CTS FIX: Logged out and disconnected. | 2013-11-25 20:54:37 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-11-25 20:54:37 To prevent further connection attempts, select File >> Disconnect. | 2013-11-25 20:54:37 CTS FIX: Disconnected. | 2013-11-25 20:54:37 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-11-25 20:54:37 File >> Disconnect selected. | 2013-11-25 20:54:38 CTS FIX: Disconnected. | 2013-11-25 20:54:38 |