Support Board
Date/Time: Fri, 31 Jan 2025 16:57:28 +0000
Post From: the data from IB is not creating correct footprint chart
[2019-05-10 16:51:09] |
Sierra Chart - Max - Posts: 5780 |
To be able to use the lower cost Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts exchange option, you need to have a live Trading account with a supported trading service, this is needed to meet CME market data rules. For more information, refer to the Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges section here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME IB is a Supported Trading Service, so a live trading account with them will allow you to use the lower cost CME exchanges. You can find the list of Support Futures Trading services here: Supported Data and Trading Services: Supported Services And here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices It looks like your account is in order, and you should be now getting proper data for your footprint charts. Just make sure to select Edit >> Delete All Data And Download to redownload the data for each of your symbols. Let us know if you need further help. Sierra Chart Support |