Support Board
Date/Time: Sat, 01 Mar 2025 05:02:00 +0000
Post From: International Transaction Fees Using Visa and PayPal
| [2019-05-09 20:15:19] |
| AndyBisulca - Posts: 21 |
|
Hi Ray Thank you for your reply. The bottom of the About Us page shows the following address for Sierra Chart: 30 N. Gould St. Suite #4119 Sheridan, WY, 82801 USA Based on that address I presumed Sierra Chart was a US company. Apparently I was wrong. Would you mind sharing which country Sierra Chart is based? Thank you for considering applying a notice concerning cross-border fees may apply and that would be the case with any of the payment options depending upon your location. I am aware of your pricing and discount structure and in my opinion has nothing to do with cross-border or international fees issue I experienced. What I was simply seeking was full disclosure of payment related fees in advance of pressing the Enter key as we are accustomed to here in the US. I am a PayPal customer and have never incurred a cross-border or international payment fee because I exclusively do business with US merchants that have US PayPal and US bank accounts. If I had known Sierra Chart was a non-US company with foreign financial banking relationships, I would have understood the cross-border or international payment fees when I reconciled my checking account. Thank you for clarifying everything for me and for your support. Warmest Regards Andy |