Support Board
Date/Time: Tue, 25 Feb 2025 14:26:20 +0000
Post From: Receiving delayed data for CL: running 10 minutes behind
| [2019-05-02 13:48:11] |
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We need to know how many symbols Sierra Chart is tracking. And we want you to update to the current version of Sierra Chart: Software Download: Fast Update After that set Global Settings >> Data/Trade Service Settings >> SC Server Settings >> Set Maximum Depth Levels to 20 to reduce bandwidth. Because right now the server is sending out 200 levels of depth. Also a 10 minute delay is very suspicious because that is the standard delay time the CME requires for delayed data. But the thing is that the Sierra Chart exchange data feed does not provide any delayed data. Are you sure the data is coming from the Sierra Chart Exchange Data Feed? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-02 13:49:22
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