Support Board
Date/Time: Tue, 25 Feb 2025 14:11:32 +0000
Post From: Receiving delayed data for CL: running 10 minutes behind
[2019-05-01 20:40:26] |
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Although we do not think 10 minutes of data would just be about .5 megabyte but maybe. Would seem unlikely. It would have to be more than that. So far Barchart is not observing any network issue at that time with their own systems and we are not either. So looks like it may have been an ISP issue. At this point we are calling this an ISP issue. This cannot possibly be a Sierra Chart server issue. Never in the history of this data feed does such a problem ever exist and this is the only report we have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-01 21:29:24
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