Support Board
Date/Time: Tue, 25 Feb 2025 14:31:30 +0000
Post From: Receiving delayed data for CL: running 10 minutes behind
[2019-05-01 18:00:32] |
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This is very unlikely to be a server issue but we do see that your outbound send buffer was nearly half a megabyte at about 17:00 UTC time, confirming what you are saying. We noticed large buffers as well with other users. Most likely it was a network issue. We will ask Barchart about this who provides the networking.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-01 18:00:57
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