Support Board
Date/Time: Fri, 31 Jan 2025 19:00:45 +0000
Post From: Questions on Spread Chart and Spread Order Entry
| [2019-05-01 03:48:34] |
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First your Sierra Chart account is expired. We need you to log into the Support Board with your paid account. Use Help >> Support Board. 1. We really do not like these questions and they are very difficult for us to answer and unnecessarily take our time as we research them. They come across as someone being argumentative with us. We simply do not know precisely what you are doing because we do not have your Chartbook and analyzing that is a chargeable analysis. Is there any difference in accuracy or other aspects between these two spread charts? You tell us. What is it you are observing? We cannot possibly answer this. It is impossible and once we have the necessary data it is very involved for us. This is why we are going to start charging for support. So this is a chargeable analysis. 4. It sounds like you have enabled the option to use a full contract values for the spread calculation. The study has an Input setting for this. But we realize after locating your actual account, this has probably something to do with the un-multiplied data from the data feed since you are using TT for order routing. So we have to make a change to the study to support applying the multiplier in the spread calculation. This will be out in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-01 04:04:51
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