Support Board
Date/Time: Fri, 31 Jan 2025 11:59:17 +0000
Post From: Real Time Data not updating
[2019-04-25 07:05:43] |
Sierra Chart Engineering - Posts: 104368 |
This is the same error message that we gave TT. Either you or your broker needs to contact TT and give them the account identifier and have them resolve this. This is a TT error: Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |