Support Board
Date/Time: Fri, 31 Jan 2025 12:11:44 +0000
Post From: Real Time Data not updating
| [2019-04-25 05:27:05] |
| User255315 - Posts: 133 |
|
Hi SC I changed the servers to 2 and 4 respectively and these are the trade service log messages: TradeActivity files query time: 0.032856 seconds. | 2019-04-25 06:24:26 TradeActivity files query time: 0.017873 seconds. | 2019-04-25 06:24:26 SC Futures Order Routing/Data | Requesting trade accounts from server. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Performing query for order fills start date- time for account SierraTesting. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Performing query for historical account balances for account SierraTesting. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Received 1 accounts from service. | 2019-04-25 06:24:33 TradeActivity files query time: 0.036914 seconds. | 2019-04-25 06:24:33 TradeActivity files query time: 0.029079 seconds. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Requesting historical order fills for account SierraTesting. Start Date-Time UTC: 2018-10-21 05:24:33 | 2019-04-25 06:24:33 TradeActivity files query time: 0.027663 seconds. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Requesting historical account balances for account SierraTesting. Start date-time UTC: 2018-10-21 05:24:33 | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Received 0 order fills for account: SierraTesting. Inserting the ones that do not exist. | 2019-04-25 06:24:33 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: SierraTesting. Inserting the ones that do not exist. | 2019-04-25 06:24:33 TradeActivity files query time: 0.022739 seconds. | 2019-04-25 06:24:34 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2019-04-25 06:24:38 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2019-04-25 06:24:38 SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57453. Service Order ID: 5151. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:24:44 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57454. Service Order ID: 5152. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:25:06 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57455. Service Order ID: 5153. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:25:11 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57456. Service Order ID: 5154. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:25:30 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57457. Service Order ID: 5155. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:25:34 * SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId SIERRA, route : 7612 , 7. Internal Order ID: 57458. Service Order ID: 5156. Symbol: CLM19_FUT_NYMEX | 2019-04-25 06:25:41 * Waiting for you to resolve this. |