Support Board
Date/Time: Fri, 31 Jan 2025 12:08:52 +0000
Post From: Erroneous Profit/Loss calculation/display
| [2019-04-25 01:59:28] |
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We apologize for the delay. You just need to follow step 7 here: Help With Daily Profit/Loss Value and it is a problem (of your product). If you read through the information given you will understand that this is not the case. This is just simply a limitation due to the external service being used which in this case is CQG. It simply is not possible for us to resolve this with CQG unless we would offer centralized order routing with them. We recommend using this new service which will not have this issue : Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-25 02:00:35
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