Support Board
Date/Time: Fri, 31 Jan 2025 12:06:32 +0000
Post From: Real Time Data not updating
| [2019-04-24 18:09:26] |
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We have provided your broker/clearing firm the information from TT but we understand there still is a problem. We want you to set the Primary server to Server 2 and the Backup server to Server 4. Submitted order again and then provide us the full rejection message from the trade service log: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |