Support Board

Date/Time: Fri, 31 Jan 2025 08:57:24 +0000

Post From: TD DATA

[2019-04-21 20:46:29] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I know you will never refund my payments for the last month so I wont even ask You are coming to incorrect conclusions here. This is also not really true. While the data feed itself is marked as not refundable, we can make some exceptions for this. If you are interested in us having a remote assistance session to get the data feed working for you, we will do that. But you may have to add funds to your TD Ameritrade account if the balance is below 500 USD. Otherwise, we can issue a refund. We updated the prior post explaining what we think the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-21 20:52:32