Support Board
Date/Time: Sun, 22 Dec 2024 17:41:14 +0000
Post From: 200 Levels (Now 300!) of Market Depth with Sierra Chart Exchange Data Feed
| [2019-04-15 07:52:44] |
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Due to the data feed interruptions which occurred last week which was a problem with a Barchart network switch, Barchart this weekend had replaced that switch and that caused some of the multicast channels to not be received on one of our servers. So we disallowed users being able to use those feeds on that server. We now have the issue resolved. So you should be getting 200 levels when connected to that server now. Also we were going to post a notice about this if the problem persisted. We were working with Barchart to get it resolved this last hour. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-15 07:53:28
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