Support Board

Date/Time: Fri, 27 Sep 2024 03:55:39 +0000

Post From: Urgent I have a problem with missing data that is costing me money.

[2013-11-22 02:29:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to understand the problem better. When you Delete and Download Intraday data in an Intraday chart, are you saying that the price bars are changing and reaching prices they did not previously for bars constructed from real-time data? As the historical data is being downloaded, that should not cause existing orders to fill. Only replay data or live data will do that. Potentially there could be differences between historical data we provide and the real-time data you receive. There should not be, but perhaps there is. If there is, we would not know the reason why. You may also want to look at different kinds of data recording modes: http://www.sierrachart.com/index.php?l=doc/doc_RecordingModes.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-22 02:30:51