Support Board
Date/Time: Fri, 31 Jan 2025 06:05:18 +0000
Post From: ****IMPORTANT CQG Notice: CQG FIX Trading****
| [2019-04-06 06:25:55] |
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At the present time, users are encountering an error connecting to the CQG FIX server. You will be receiving this error: CQG FIX: Received a Logout message. Text = InvalidSenderCompIDInLogonRequest |
This is a CQG error indicating your username is not being recognized. We cannot help with this but we assume this is a temporary problem and CQG will resolve it before Sunday evening. Do not make any postings here about this. We cannot help with that! Please understand that. Furthermore, we have decided that we are going to remove from our documentation mention of CQG FIX Trading service and discontinue all technical support for it in the coming weeks. You will instead need to use the CQG Web API service. There is not a practical need to be using CQG FIX any longer. You can choose the CQG Web API service now through Global Settings >> Data/Trade Service Settings >> Service. Set that to CQG Web API. Please also be aware of this new service we have available: Sierra Chart / Trading Technologies Futures Order Routing Service We are not trying to promote this service at this time. We are only making a mention of it and creating awareness. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-06 06:27:14
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