Support Board
Date/Time: Fri, 31 Jan 2025 03:05:21 +0000
Post From: My stop got cancelled during a volatile market move
| [2019-04-05 22:12:27] |
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That is not the right order number. That is a limit order. You are referring to the stop with internal order ID 893. It was rejected probably because it was too tight. It was not at a valid price level. In other words it would have filled right away so the exchange rejected it. The solution to this is to enable this option: https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#AutoSendMarketOrder More information about this is here: Attached Orders: Market Moving Quickly Beyond Stop Price Causing It to Become Invalid Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |