Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 18:31:47 +0000



Post From: Urgent I have a problem with missing data that is costing me money.

[2013-11-21 22:01:44]
Sierra Chart Engineering - Posts: 104368
If you are using the FXCM Trading service, then any data that is received while you were connected and receiving real-time data, would be direct from FXCM and not from us.

Are you using Sierra Chart Trade Simulation Mode?

For Renko bars, we recommend using the setting in Chart Settings:
https://www.sierrachart.com/index.php?l=doc/doc_RenkoCharts.html

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-11-21 22:02:23