Support Board
Date/Time: Fri, 31 Jan 2025 03:04:47 +0000
Post From: Keep Getting Disconnected From The Data Feed?
| [2019-04-04 02:28:10] |
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These are the relevant messages: CQG FIX socket (1) | Socket gracefully closed by remote side. | 2019-04-02 23:34:20
CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2019-04-02 23:34:20 CQG FIX socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-04-02 23:34:20 * CQG WebSocket socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2019-04-02 23:34:20 * So you are running into a network connectivity issue. We see you are using the CQG FIX Trading connection. Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Actually we don't think really the information given is really going to help which in this particular case is to use the CQG Web API only. Therefore, consider using the SC Order Routing Service which the documentation links to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-04 02:29:51
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