Support Board
Date/Time: Fri, 31 Jan 2025 03:15:59 +0000
Post From: I was trying to upgrade my futures data for 4/1 and made an error
| [2019-04-02 01:07:53] |
| |
|
We apologize, but it is not possible to apply the Fee for April, as the exchange was activated within the March Billing cycle. During exchange activation we clearly show the period for which an exchange is going to be activated, and the date for the next renewal. The exchange fee has been collected and will be paid to the exchange because they are going to demand payment. It does not help to ask us nicely. These are firm rules because we have to comply with the exchange rules. Sierra Chart Support Date Time Of Last Edit: 2019-04-02 03:10:10
|