Support Board
Date/Time: Fri, 31 Jan 2025 09:01:34 +0000
Post From: custom developed DTC Server and SC
| [2019-04-01 23:33:45] |
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Thinking about this, because you are mentioning the Market Depth Historical Graph study we do think we know what the problem is. There are several other reports of a problem like this and we have yet been able to reproduce it in part because no one has provided us a Chartbook, even though we have asked for that multiple times. Provide us the Chartbook you are using with your detached charts and we will test it for as long as is needed to reproduce the problem. Based upon the information we have this is not a deadlock condition but appears to be some kind of an endless loop type condition. So please provide us the Chartbook so we can get this resolved definitively. We do not know why anyone has not been helpful in this regard yet. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-01 23:34:03
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