Support Board
Date/Time: Fri, 31 Jan 2025 00:12:01 +0000
Post From: DOM Issues 3-25-19
| [2019-03-25 21:43:15] |
| User377342 - Posts: 14 |
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I am on the Sierra Platform, using AMP as my broker and using the Rithmic Data Feed. I am experiencing a couple of problems in the DOM that no one at the Trading Desk at AMP has been able to find an answer. I have read everything I can find in the Sierra Help documentation and still no answers. Here are the 2 problems at play: 1. How to save changes to the DOM. 2. How to add Stops and Targets in the DOM. SAVE CHANGES TO THE DOM I wish to make changes to the DOM is Text sizes and colors. Here is the path I follow to make the following entries in the DOM: Chart>Graphic Settings Uncheck “use Global Settings” Make various changes to colors and fonts then click >Apply>ok I then try to save through all 3 methods: 1. SV at top of screen; 2. DOM>Chart>Chart Settings>Apply>ok 3. Then File>Save Then close DOM and reopen. But the result is that no changes will be saved under any one of these save methods. Please advise. HOW TO ADD STOPS AND TARGETS IN THE DOM In the DOM, I can add Targets but I cannot add Stops. Customer support at Amp advised me that the boxes under "Type" in the Target window should all “light up” but they are staying greyed out. Then what happens is I get a red error bar that Target and Stops do not match. We are unable to figure out how to match the stops, add the stops or open up those windows. Please Advise. Michael Date Time Of Last Edit: 2019-03-25 21:52:33
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