Support Board
Date/Time: Sun, 24 Nov 2024 19:47:22 +0000
Post From: Announcement: New Sierra Chart Real-Time Futures Data Feed (CME, CBOT, NYMEX, COMEX data)
| [2013-11-20 15:57:36] |
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We still continue to notice packet loss. We do apologize for this. After the close there will be a change to the network connection for the internal CME data feed, which we hope will resolve this. We are going to solve this problem. We have said this data feed is going to be of the best quality, and that is our objective. About 10 minutes ago, some of you may have had an interruption with some data feed symbols for a few minutes. We isolated the source of the problem and resolved it and we are going to implement a permanent solution so it does not happen again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-20 15:58:15
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