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Date/Time: Thu, 30 Jan 2025 19:07:29 +0000



Post From: TopStep Trader

[2019-03-19 21:04:07]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

This is the message from the CTS system:
Info: Account Disabled.

Contact Top Step Trader and make sure the trading account is enabled. They will control that.

And also we did hear from Top Step Trader about you relating to a problem connecting to Rithmic with Sierra Chart. Do you still need help with that?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing