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Date/Time: Sat, 04 May 2024 15:26:24 +0000



Post From: [DTC] Subscribing to market data correctly

[2019-03-19 11:07:17]
Sierra Chart Engineering - Posts: 104368
You must be doing something wrong on your side. The documentation is 100% correct.

Let's just take this one item at a time. It does not help to describe all of this. Clearly you are doing something wrong with a very basic item.

It sounds like you have been following this documentation here:
Relay Server



Do not use the relay server mode. First, did you log on, and get a logon response?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-19 11:08:22