Support Board

Date/Time: Wed, 01 May 2024 23:45:45 +0000

Post From: 6E Continuous Backadjust log report wrong price levels

[2019-03-19 00:51:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The log shows that there is a problem with the historical daily data. The prices are just simply totally wrong. That is why we said the data needs to be re-downloaded. There may be a problem with the historical data downloading. Therefore in this case perform a Full Reset of the symbol settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps After that is done follow these instructions again: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data It still is not clear why some users are having a problem with this. What we have been seeing is that when there is a problem with this, the data is being downloaded from CQG which it should not be. But we have not been able to reproduce this issue. And it just should never occur to begin with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-19 00:52:56