Support Board
Date/Time: Mon, 27 Jan 2025 19:45:50 +0000
Post From: Order modification failed | Reject text: Request OrigClOrderID
| [2019-02-23 08:12:39] |
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We have given this some further consideration and we realize, that the solution to this is to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And then that should solve the problem related to the client order ID and then you can cancel the order. We did not realize you could not cancel the order. A broker was asking us about this and we think it was in relation to this. This is not something that is a common problem or even rarely a problem. We are also going to add a check for failed order modifications for a trailing stop and then after so many failures, not make any further modifications, as a safety. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |