Support Board
Date/Time: Sun, 24 Nov 2024 17:40:34 +0000
Post From: Notice: New Futures Real-Time Data Feed
| [2013-11-17 23:35:08] |
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After examining some of the source code, we realized that the identification of whether the trade occurred at the bid or the ask as determined on the server side, requires a software update in order for that to be received on the client-side. You will need to update to version 1047. We will have this out within about 60 minutes. The identification of whether a trade occurred at the bid or ask, is accurate 99.9% of the time even with earlier versions, but we have seen some minor discrepancies of this between real-time and historical data. And this update will resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-18 01:22:30
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