Support Board
Date/Time: Mon, 27 Jan 2025 16:58:47 +0000
Post From: real-time data for two different Data/Trade service not simultaneously.
| [2019-02-20 19:37:43] |
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There is a better way to do this. Just use a single instance connected to Interactive Brokers and the Sierra Chart exchange data feed data can be accessed within that instance by using the IB symbol's. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices But if you want to use two instances and have a problem, then when you have the problem with real-time data follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-20 19:38:20
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