Support Board
Date/Time: Fri, 31 Jan 2025 09:00:59 +0000
Post From: custom developed DTC Server and SC
| [2019-02-19 20:14:08] |
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When you notice this freezing condition, check the CPU usage of the Sierra Chart process in the Windows task manager and let us know what it is. Is it 0%? There should not be a freeze condition at all. If it is 0% it would seem like there is a deadlock condition going on we would have to try to reproduce that. This does not sound like a problem with your server, rather within Sierra Chart. If we can get access to your server, we can then run a test and see why this is happening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |