Support Board
Date/Time: Mon, 27 Jan 2025 05:38:19 +0000
Post From: CQG Data feed Disconnects during volume spikes
| [2019-02-14 19:39:29] |
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My CQG datafeed with AMP Futures suddenly disconnected. It automatically reconnected around 30 seconds later This indicates a CQG data feed problem or network connectivity problem. Refer to:CQG Trading Platform Service: Frequent Server Disconnections when Using CQG the reason why SC feezes Do you mean the user interface of Sierra Chart froze? If not, then the problem is an external data feed or network issue.I confirmed with AMP that this was NOT a CQG datafeed issue. There were no data disconnects attributed to CQG at that time. Amp is not qualified to answer this question. And we do not know what you mean by the last sentence.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |