Support Board
Date/Time: Sun, 24 Nov 2024 16:25:43 +0000
Post From: Pivots
| [2013-11-15 19:28:58] |
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Not sure if it helps, but here is an image with the study with labels: http://www.sierrachart.com/image.php?l=1384543177617.png The PP label has been set to be Right aligned and Centered just like you have set. This was a new instance of the study added to the chart. The labeling does work properly. The documentation we were referring to was the Chart Studies documentation : http://www.sierrachart.com/index.php?l=doc/doc_ChartStudies.html#TechnicalStudySettingsWindow We see that you are on package 5. We can give you a quick call and use remote assistance to see what the problem is. We need you to put your telephone number here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo This is not a case of being too busy to help. time after time I see similar traders' requests for help and support folks are too busy telling them they're too busy to help, like now. No need to respond as I know you're busy.
We do not see how this is accurate. We did not say we were too busy to help you. When you can, point out specifically where we said we are too busy to help someone with a question that is within the scope of our support. If we say we are too busy, typically that is in response to a request for new development. If we are too busy for some new development, that is an honest appropriate answer. We do not know of any instance where we say we are too busy to help with a basic problem/request. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-15 20:46:05
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