Support Board
Date/Time: Sun, 26 Jan 2025 07:29:57 +0000
Post From: Frequent reconnects to SC Real-time data
| [2019-02-11 13:01:29] |
| User75002 - Posts: 117 |
|
Hello, This morning, I noticed SC is frequently reconnecting to the SC data feed every few minutes. I forced a disconnect and reconnect to connect to a different data server and it is still occurring. I was initially connected to ds6 (8.18.161.133) and now on ds7 (8.18.161.135). Performing a continuous ping to the server does not drop packets during the reconnect. Socket (5) | Socket gracefully closed by remote side. | 2019-02-11 07:49:06 Socket (5) | Closed. | 2019-02-11 07:49:06 Opened cached Intraday file: C:\SierraChart\Data\NQH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\YMH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\RTYH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\GGCJ19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\GCLH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\6JH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\6NH19.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\USDX.scid | 2019-02-11 07:49:07 Opened cached Intraday file: C:\SierraChart\Data\6EH19.scid | 2019-02-11 07:49:10 Opened cached Intraday file: C:\SierraChart\Data\GHGH19.scid | 2019-02-11 07:49:13 Opened cached Intraday file: C:\SierraChart\Data\ZSH19.scid | 2019-02-11 07:49:16 Opened cached Intraday file: C:\SierraChart\Data\ZNH19.scid | 2019-02-11 07:49:19 Opened cached Intraday file: C:\SierraChart\Data\ZWH19.scid | 2019-02-11 07:49:19 Opened cached Intraday file: C:\SierraChart\Data\GNGH19.scid | 2019-02-11 07:49:22 Opened cached Intraday file: C:\SierraChart\Data\ZBH19.scid | 2019-02-11 07:49:46 SC Data - All Services | Real-time data for symbol GGCJ19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol GGCM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol GHGH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol GHGK19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol ESH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol ESM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6AH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6AM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6BH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6BM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6JH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6JM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6CH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6CM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6EH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6EM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6NH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol 6NM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol NQH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol NQM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol RTYH19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Real-time data for symbol RTYM19 is currently unavailable. | 2019-02-11 07:50:53 SC Data - All Services | Received security definition for symbol 6AH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6AH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6AH19 is set to download 'Pending'. | 2019-02-11 07:50:54 HD Request # 1864 | Downloading Intraday chart data for 6AH19 to the file 6AH19.scid. Service: cme | 2019-02-11 07:50:54 HD Request # 1864 | Download start date-time: 2019-02-11 07:49:55.000 | 2019-02-11 07:50:54 HD Request # 1864 | Using server: ds7.sierracharts.com port 10149 | 2019-02-11 07:50:54 Socket (5) | Creating socket. | 2019-02-11 07:50:54 Socket (5) | Connecting to IP: 8.18.161.133. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol GHGK19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol GHGK19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol GGCJ19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol GGCJ19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol GGCJ19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol GGCM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol GGCM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol GHGH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol GHGH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol GHGH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6JH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6JH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6JH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol ESM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol ESM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6BH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6BH19 has been restored. | 2019-02-11 07:50:54 HD Request # 1864 | Setting DTC encoding to Binary VLS | 2019-02-11 07:50:54 HD Request # 1864 | Sending historical data logon request message. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6BH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6EH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6EH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6EH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol RTYM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol RTYM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6AM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6AM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6JM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6JM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6BM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6BM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6EM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6EM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol NQM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol NQM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6CM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6CM19 has been restored. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol NQH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol NQH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol NQH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol RTYH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol RTYH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol RTYH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol ESH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol ESH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol ESH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6NH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6NH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6NH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6CH19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6CH19 has been restored. | 2019-02-11 07:50:54 Intraday data recording state for symbol 6CH19 is set to download 'Pending'. | 2019-02-11 07:50:54 SC Data - All Services | Received security definition for symbol 6NM19 | 2019-02-11 07:50:54 SC Data - All Services | Real-time data for symbol 6NM19 has been restored. | 2019-02-11 07:50:54 HD Request # 1864 | Requesting Intraday data. Start date-time: 2019-02-11 07:49:55. Record interval: 0. Symbol: 6AH19 | 2019-02-11 07:50:54 HD Request # 1864 | Decompressing data. | 2019-02-11 07:50:54 HD Request # 1864 | Receiving Intraday data for 6AH19 starting at 2019-02-11 07:49:55 | 2019-02-11 07:50:54 HD Request # 1864 | Timestamp of first Intraday data file record written: 2019-02-11 07:50:10 | 2019-02-11 07:50:54 Socket (5) | Shutdown started. Waiting for graceful close. | 2019-02-11 07:50:54 Historical data download thread signaled to stop. | 2019-02-11 07:50:54 HD Request # 1864 | Received 11 records from 2019-02-11 07:49:55 to 2019-02-11 07:50:17 (22.0 seconds) and wrote 10 records for 6AH19 | 2019-02-11 07:50:54 HD Request # 1864 | Completion time: 0s | 2019-02-11 07:50:54 HD Request # 1864 | Intraday data download complete for 6AH19. Unique request ID: 1864 | 2019-02-11 07:50:54 Removed historical data download ID 1864 | 2019-02-11 07:50:54 Real-time Intraday chart data file updates started for 6AH19 | 2019-02-11 07:50:54 Intraday chart data file opened for 6AH19 | 2019-02-11 07:50:54 |